Terms of Service

1. Introduction and Acceptance

Welcome to Wing Snob ("we," "us," "our," or "Company"), operated by Wing Snob located at 185 Allen St, Buffalo, NY 14201, USA. These Terms of Service ("Terms") govern your use of our website wing-snob.top and all related services, including food ordering, delivery services, and any other services we may offer (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our Services.

1.1 Eligibility Requirements

You must be at least 18 years old to use our Services. If you are under 18, you may only use our Services with the involvement and consent of a parent or guardian. By using our Services, you represent and warrant that you have the legal capacity to enter into these Terms.

1.2 Account Responsibility

If you create an account with us, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

1.3 Updates to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website and updating the "Last Updated" date. Your continued use of our Services after such changes constitutes your acceptance of the new Terms.

2. Definitions

For the purposes of these Terms, the following definitions apply:

• "We," "Us," "Our," or "Company" refers to Wing Snob, its affiliates, employees, agents, and representatives.
• "You," "Your," or "User" refers to any individual or entity accessing or using our Services.
• "Services" refers to our food ordering, delivery services, website, mobile applications, and any related services provided by Wing Snob.
• "Content" refers to all text, graphics, images, music, software, audio, video, and other materials available through our Services.
• "Website" refers to wing-snob.top and any related domains or subdomains.
• "Order" refers to a request for food items submitted through our Services.
• "Delivery Zone" refers to the geographic areas where we provide delivery services.

3. Use of Services

3.1 Permitted Use

You may use our Services for legitimate, lawful purposes only. Specifically, you may:

• Browse our menu and place food orders for personal consumption
• Create an account to save preferences and order history
• Provide feedback and reviews about our food and services
• Contact us for customer support or inquiries
• Subscribe to our newsletter and promotional communications

3.2 Prohibited Use

You agree not to use our Services for any unlawful or prohibited activities, including but not limited to:

• Violating any applicable laws, regulations, or third-party rights
• Engaging in fraudulent activities or providing false information
• Attempting to gain unauthorized access to our systems or networks
• Interfering with or disrupting the proper functioning of our Services
• Using automated systems or software to extract data from our website
• Sending spam, unsolicited communications, or malicious content
• Infringing upon our intellectual property rights or those of others
• Impersonating another person or entity
• Using our Services for commercial purposes without our express written consent
• Posting or transmitting harmful, offensive, or inappropriate content

4. User Accounts

4.1 Registration Requirements

To access certain features of our Services, you may need to create an account. When registering, you must provide accurate, complete, and current information. You are responsible for keeping your account information updated.

4.2 Account Security

You are solely responsible for maintaining the security and confidentiality of your account credentials. You must choose a strong password and not share your login information with others. We are not liable for any loss or damage arising from your failure to protect your account information.

4.3 One Account Per Person

Each person may maintain only one account. Creating multiple accounts to circumvent restrictions or obtain additional benefits is prohibited and may result in account termination.

4.4 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason we deem appropriate. You may also delete your account at any time by contacting us.

5. Products and Services

5.1 Food Safety and Quality

We are committed to maintaining the highest standards of food safety and hygiene in accordance with all applicable health regulations. All food items are prepared in facilities that follow strict sanitation protocols and are regularly inspected by health authorities.

5.2 Allergen Information

While we strive to provide accurate allergen information, our kitchen facilities handle various ingredients including nuts, dairy, gluten, and other common allergens. Cross-contamination may occur. If you have severe allergies, please contact us directly before placing an order to discuss your specific needs.

5.3 Product Descriptions and Pricing

We make every effort to ensure that product descriptions, images, and prices on our website are accurate. However, we do not warrant that descriptions or other content are error-free. Prices are subject to change without notice, and we reserve the right to correct any pricing errors.

5.4 Order Acceptance and Cancellation

All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, pricing errors, or suspected fraudulent activity. If we cancel your order after payment has been processed, we will provide a full refund.

5.5 Minimum Order Requirements

Minimum order amounts may apply for delivery orders and vary by location. These requirements will be clearly displayed during the ordering process.

5.6 Delivery Terms

Delivery is available within our designated delivery zones during operating hours. Delivery times are estimates and may vary due to weather, traffic, or high demand. We are not liable for delays beyond our reasonable control.

5.7 Temperature-Sensitive Items

We take special care to maintain proper temperatures for hot and cold food items during delivery. However, we cannot guarantee temperature maintenance beyond our control once the order leaves our delivery personnel.

5.8 Payment Terms

Payment is required at the time of order placement. We accept major credit cards, debit cards, and other payment methods as indicated on our website. All transactions are processed securely through our payment processors.

6. Intellectual Property

6.1 Our Ownership

All content on our Services, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, and software, is owned by Wing Snob or our licensors and is protected by copyright, trademark, and other intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes in accordance with these Terms. This license does not permit you to modify, distribute, or create derivative works from our content.

6.3 User Content License

By submitting content to our Services (such as reviews, comments, or feedback), you grant us a non-exclusive, worldwide, royalty-free license to use, modify, reproduce, and display such content in connection with our business operations.

6.4 Copyright Infringement

We respect the intellectual property rights of others. If you believe that your copyright has been infringed, please contact us with detailed information about the alleged infringement.

7. User Content

7.1 Responsibility for Content

You are solely responsible for any content you submit through our Services. You warrant that such content does not violate any third-party rights and complies with applicable laws.

7.2 Prohibited Content

You may not submit content that is:

• Illegal, harmful, threatening, abusive, or offensive
• Defamatory, libelous, or invasive of privacy
• Infringing upon intellectual property rights
• Contains viruses, malware, or harmful code
• Spam or unsolicited commercial communications
• False, misleading, or deceptive

7.3 Content Removal

We reserve the right to remove any user content that violates these Terms or is otherwise objectionable, without notice and at our sole discretion.

7.4 No Endorsement

We do not endorse any user content and are not responsible for the accuracy, usefulness, or intellectual property rights of such content.

8. Disclaimers

8.1 "As Is" Service

Our Services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the Services, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

8.2 Service Availability

We do not warrant that our Services will be uninterrupted, error-free, or completely secure. We may suspend or discontinue our Services at any time without notice.

8.3 Third-Party Content

We are not responsible for the accuracy, completeness, or legality of third-party content accessible through our Services.

8.4 Professional Advice

Our Services are not intended to provide professional advice. You should consult with appropriate professionals for specific advice related to your situation.

9. Limitation of Liability

9.1 Maximum Liability

To the maximum extent permitted by law, our total liability for any claims arising from your use of our Services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

9.2 Excluded Damages

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages.

9.3 Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, or government actions.

10. Indemnification

You agree to indemnify, defend, and hold harmless Wing Snob, its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

• Your use of our Services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit through our Services
• Your negligent or wrongful conduct

This indemnification obligation survives termination of these Terms and your use of our Services.

11. Third-Party Links and Services

11.1 External Links

Our Services may contain links to third-party websites or services. We do not endorse, control, or assume responsibility for any third-party content, products, or services.

11.2 Third-Party Terms

Your use of third-party services is subject to their respective terms and conditions. We encourage you to review the terms of any third-party services you access through our Services.

11.3 Payment Processors

We use third-party payment processors to handle transactions. Your payment information is subject to the privacy policies and terms of these processors.

12. Termination

12.1 Termination by Company

We may terminate your access to our Services immediately, with or without notice, for any reason, including if we believe you have violated these Terms.

12.2 Termination by User

You may stop using our Services at any time. If you wish to delete your account, please contact us.

12.3 Effect of Termination

Upon termination, your right to use our Services ceases immediately. We may delete your account and any associated data, subject to applicable law.

12.4 Survival

Provisions that by their nature should survive termination (including payment obligations, warranty disclaimers, and limitation of liability) will continue to apply after termination.

13. Governing Law and Disputes

13.1 Applicable Law

These Terms are governed by and construed in accordance with the laws of the State of New York, United States, without regard to conflict of law principles.

13.2 Jurisdiction

Any legal action or proceeding arising from these Terms shall be brought exclusively in the state or federal courts located in Buffalo, New York, and you consent to the jurisdiction of such courts.

13.3 Dispute Resolution

We encourage you to contact us directly to resolve any disputes. We will work with you in good faith to address any concerns.

13.4 Class Action Waiver

Any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

14. Changes to Terms

14.1 Right to Modify

We reserve the right to modify these Terms at any time to reflect changes in our Services, applicable law, or business practices.

14.2 Notification of Changes

We will notify you of material changes to these Terms by posting the updated version on our website and updating the "Last Updated" date. For significant changes, we may provide additional notice via email or through our Services.

14.3 Acceptance of Changes

Your continued use of our Services after the effective date of any changes constitutes your acceptance of the revised Terms.

14.4 Review Responsibility

It is your responsibility to review these Terms periodically for updates and changes.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Wing Snob regarding the use of our Services.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

15.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce such provision in the future.

15.4 Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations under these Terms without restriction.

15.5 Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control.

15.6 Headings

The headings in these Terms are for convenience only and do not affect their interpretation.

16. Contact Information

If you have any questions about these Terms of Service, please contact us: